FAQs

🔑 FAQs: Get the Answers You Need for Your Kitchen or Bathroom Remodel 🔑

Thinking of embarking on your first kitchen or bathroom remodel? Look no further than RTA cabinets! 🛠️ If you’re new to the world of remodeling and have questions, we’re here to guide you. RTA cabinets are a top choice for DIY shoppers, and for good reason. Discover the benefits of RTA cabinets and find answers to your burning questions below. 🌟


🚀 Experience Unmatched Quality at an Affordable Price: At The RTA Shop, we take pride in offering RTA cabinets that deliver exceptional value. Our cabinets are crafted with real plywood for the cabinet box, ensuring durability and longevity. But that’s not all! We don’t compromise on features either. With high-end additions like soft-close glides and dovetail drawers, you can achieve a luxurious look and feel without breaking the bank. 💰🔑

🔍 Expert Answers Await: We understand that navigating the world of RTA cabinets can be overwhelming. That’s why we’re here to provide the answers you need. From installation tips to customization options, our knowledgeable team is ready to assist you every step of the way. Contact us at admin@thertashop.com or give us a call at 561-247-3639 to get the expert guidance you deserve. 📞🔧


🏡 Unlock the Potential of Your Remodel: Don’t let your questions hold you back from creating the kitchen or bathroom of your dreams. With RTA cabinets, you can transform your space with ease and confidence. Discover the unbeatable quality and affordability of our products, and let us help you make your remodeling journey a seamless and enjoyable experience. 🌈🏡🔑


Ready to bring your vision to life? Contact us today and make your remodeling dreams a reality! 🚀🔧

COMMON QUESTIONS BELOW. FURTHER QUESTIONS?

Discover The RTA Shop: Your Destination for Discount RTA Kitchen Cabinets Online.

Welcome to The RTA Shop, where quality meets affordability! As your premier online source for ready-to-assemble (RTA) kitchen cabinets, we’re committed to transforming your space with exceptional value and high-quality craftsmanship.

THE RTA SHOP
Discover The RTA Shop: Your Destination for Discount RTA Kitchen Cabinets Online

Welcome to The RTA Shop, where quality meets affordability! As your premier online source for ready-to-assemble (RTA) kitchen cabinets, we’re committed to transforming your space with exceptional value and high-quality craftsmanship.

Ordering

Category: Ordering
Please call customer service within 24 hours. After 24 hours, changes/cancellations may incur fees since order processing has most likely begun.
Category: Ordering

We accept all major credit cards and process transactions through Stripe or PayPal.

Category: Ordering

Yes. Please Contact Us for pickup locations.

Category: Ordering

Unfortunately, we’re not able to do this since more often than not, our discounted sale prices are passed on from the manufacturers.

Category: Ordering

Please call customer service immediately. If your shipping address is changed after shipment, most freight companies will assess additional charges that will be passed on to you.

Returns

Category: Returns

We allow cancellations for up to 24 hours without incurring fees. After that time period, fees will be determined based on whether the manufacturer has incurred cost to pack your shipment.

Category: Returns

Returns are accepted upon approval by the distributorwithin 30 days of purchase, less a 35% restocking fee. All returns must be in full factory sealed packing and in resalable condition only and accompanied with a receipt without exceptions. 

Delivery

Category: Delivery

Most orders will ship with an LTL carrier.  Smaller, single item orders are shipped via FedEx/UPS.

Category: Delivery

Curbside delivery only. 

No, please do not refuse acceptance of damaged items. Please note any damage on the bill of lading in as much detail as possible and please take pictures, including a wide angle and a close-up.

Category: Delivery

Please inspect all products at the time of signing the freight bill and note any damage incurred in transit on the Bill Of Lading. Please make the following freight damage or missing items note on BOL with the following statement: “Box damage/Product damage” or “missing item.” List any missing items on the BOL. Freight damage  or missing item claims WILL NOT be honored without a BOL notation. 

Category: Delivery

Backordered items will ship as soon as they arrive, typically two to six weeks after placing your original order.

Category: Delivery

RTA cabinets typically ship in two to seven days. 

Damaged or Defective Items

No, please do not refuse acceptance of damaged items. Please note any damage on the bill of lading in as much detail as possible and please take pictures, including a wide angle and a close-up.

Please inspect all products at the time of signing the freight bill and note any damage incurred in transit on the Bill Of Lading. Please make the following freight damage or missing items note on BOL with the following statement: “Box damage/Product damage” or “missing item.” List any missing items on the BOL. Freight damage  or missing item claims WILL NOT be honored without a BOL notation. 

Warranty and General Policies

Yes, each manufacturer has a limited warranty ranging from three to five years. Please see our RESOURCES page.

Coupons

Category: Coupons

To qualify, the customer must apply by filling out the corresponding form to receive the coupon code(s), add cabinets to shopping cart, apply appropriate coupon code(s) during checkout, and pay with credit card.

Free Shipping

Category: Free Shipping

Free Shipping applies to orders over $3,000 and to sample door orders. Also, it is limited to items from one distributor location – items shipping from an additional location will have an added freight charge, invoiced separately. 

Category: Free Shipping

For orders with items over 91″, there will be an additional freight charge that will be invoiced separately unless the items can be cut down to 91″ or less.  This applies to all orders less than $1,000.