Please call customer service within 24 hours. After 24 hours, changes/cancellations may incur fees since order processing has most likely begun.

We accept all major credit cards, bank wires, bank checks, and money orders.

Yes depending on the manufacturer. This option is not available with Northpoint Cabinetry.

Unfortunately we’re not able to do this since more often than not, our discounted sale prices are passed on from the manufacturers.

Please call customer service immediately. If your shipping address is changed after shipment, most freight companies will assess additional charges that will be passed on to you.

We allow cancellations for up to 24 hours without incurring fees. After that time period, fees will be determined based on whether the manufacturer has incurred cost to pack your shipment.

Returns are accepted upon approval by the manufacturer within 30 days of purchase, less a 25% restocking fee. All returns must be in full factory sealed packing and in resalable condition only and accompanied with a receipt without exceptions. 

Most orders will ship with an LTL carrier.  Smaller, single item orders are shipped via FedEx.

Curbside delivery only. 

No, please do not refuse acceptance of damaged items. Please note any damage on the bill of lading in as much detail as possible and please take pictures also.

Please inspect all products at the time of signing freight bill and note any damage incurred in transit on the Bill Of Lading. Please make the following freight damage or missing items note on BOL with the following statement: “Box damage/Product damage” or “missing item.” List any missing items on the BOL. Freight damage  or missing item claims WILL NOT be honored without a BOL notation. 

Backordered items will ship as soon as they arrive, typically two to six weeks after placing your original order.

RTA cabinets typically ship in two to seven days. 

No, please do not refuse acceptance of damaged items. Please note any damage on the bill of lading in as much detail as possible and please take pictures also.

Please inspect all products at the time of signing freight bill and note any damage incurred in transit on the Bill Of Lading. Please make the following freight damage or missing items note on BOL with the following statement: “Box damage/Product damage” or “missing item.” List any missing items on the BOL. Freight damage  or missing item claims WILL NOT be honored without a BOL notation. 

Yes each manufacturer has a warranty ranging from one to five years. Please inquire within. 

To qualify, customer must apply for each qualifying coupon to receive coupon code(s), add cabinets to shopping cart, apply appropriate coupon code(s) during checkout, and pay with credit card.

Free Shipping applies to order over 3k. Also, it is limited to items from one distributor location – items shipping from an additional location will have a freight charge. 

For orders less than $1,000 and for all items over 86″, there will be an additional freight charge that will be invoiced separately unless the items can be cut down to 86″ or less.  This applies to all orders less than $1,000.