Phantom Ecru (WPE)

Q: Should I refuse acceptance of damaged items?

In most cases, do not refuse the entire shipment solely because one or more items appear damaged. Instead, inspect the shipment carefully and document all visible damage before signing the carrier's Bill of Lading (BOL) or delivery receipt. Clearly note damaged cartons, cabinets, panels, or other products on the BOL or delivery receipt. Use specific descriptions such as "Box Damage / Product Damage" and identify the affected items whenever possible. Take photographs of the damaged packaging and products, including both wide-angle and close-up views. Keep all packaging and damaged materials until the claim has been resolved. If the shipment is severely damaged, appears unsafe to unload, or the carrier advises you to refuse all or part of the delivery, contact The RTA Shop as soon as possible for guidance. Important: Signing for a shipment without noting visible damage may make a freight claim more difficult or prevent the claim from being approved.

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Eurocraft Trends Series — Phantom Ecru (WPE)

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Order a genuine sample door at dealer cost with free shipping.

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Eurocraft Trends Series • Wilsonart® Engineered Surfaces
✓ Made-to-Order Finish: Ships in 2–3 Weeks (Flat Box RTA) • 3 Weeks Assembled

Eurocraft Phantom Ecru (WPE) Cabinets

Discover Phantom Ecru kitchen cabinets—a remarkably elegant, modern slab-style door featuring a subtle reconstituted wood grain design. Bathed in a radiant, soft gold color palette, this finish showcases an exceptionally consistent, fine-line linear grain that adds understated motion. Perfect for bright organic modern designs or minimalist luxury layouts, it brings a serene architectural warmth and sun-washed sophistication to your kitchen project.

Door & Surface Specifications

Surface Collection

Wilsonart® Engineered Surfaces (Level 2)

Door Profile & Core

Full-Overlay Slab Door — Wilsonart® Thermo-Structured Surface (TSS) / LUJO® Laminate on Engineered Core with Coordinating PVC Edge Banding

Finish & Texture

Precision-Embossed Wilsonart® Woodgrain / Linear Texture (Scratch, Scuff & Humidity Resistant)

Estimated Lead Time

2–3 Weeks (Flat Box RTA) / 3 Weeks Assembled

Eurocraft Trends Frameless Box & Hardware

3/4" (18mm) Plywood Cabinet Box: Full-access frameless box constructed from CARB Phase 2 compliant 3/4" plywood with a bright white melamine interior and exterior, plus a 1/4" plywood back panel.
Double-Wall Metal Drawer System: Full-extension soft-close double-wall grey metal drawer boxes come standard on all Trends Series base and vanity cabinets.
Salice® 6-Way Soft-Close Hinges: Heavy-duty 6-way adjustable fully concealed soft-closing hinges for precision door alignment.
Full-Edge-Banded Adjustable Shelves: 18"-deep base shelves and 12"-deep wall shelves with full PVC edge banding.
Flat-Pack RTA Assembly & Warranty: Wood dowel and quick-screw assembly with an integrated 4-1/2" toe kick (3" recess), backed by Eurocraft’s 3-Year Limited Residential Warranty. (Exposed cabinet sides require a matching 3/4" decorative end panel or door.)

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Damaged or Defective Items

Should I refuse acceptance of damaged items?

Categories: Damaged or Defective Items Delivery

In most cases, do not refuse the entire shipment solely because one or more items appear damaged. Instead, inspect the shipment carefully and document all visible damage before signing the carrier’s Bill of Lading (BOL) or delivery receipt.

Clearly note damaged cartons, cabinets, panels, or other products on the BOL or delivery receipt.
Use specific descriptions such as “Box Damage / Product Damage” and identify the affected items whenever possible.
Take photographs of the damaged packaging and products, including both wide-angle and close-up views.
Keep all packaging and damaged materials until the claim has been resolved.

If the shipment is severely damaged, appears unsafe to unload, or the carrier advises you to refuse all or part of the delivery, contact The RTA Shop as soon as possible for guidance.

Important: Signing for a shipment without noting visible damage may make a freight claim more difficult or prevent the claim from being approved.

Delivery

Is order available for pickup?

Categories: Delivery Ordering

Yes, local pickup may be available depending on the cabinet manufacturer, fulfillment location, and your delivery address.

Our checkout system automatically determines whether pickup is available based on your location. Pickup is generally offered only when the delivery address is within approximately 100 miles of an applicable distributor or fulfillment center.

If pickup is available for your order, you will see it as a shipping option during checkout. Availability can vary by manufacturer, product line, and fulfillment location.

Please contact us before placing your order if you have questions about a specific pickup location or cabinet line.

When will my order ship?

Shipping and production times vary by manufacturer, product line, order size, inventory availability, and whether the cabinets are RTA, factory-assembled, in stock, or special order.

Some in-stock RTA cabinet orders may ship within a few business days. Special-order door styles, factory-assembled cabinets, modified products, backordered items, and other made-to-order products may require several weeks or longer depending on the manufacturer.

For example, certain manufacturers offer both stocked cabinet styles and special-order finishes with substantially different lead times. Any estimated lead time shown on the applicable product page or provided with your quote should be used as the current estimate for that product.

Estimated ship dates are based on information available when your order is confirmed and remain subject to manufacturer inventory, production schedules, payment status, order approval, and carrier availability.

Once tracking or delivery information becomes available, The RTA Shop will provide it to you. Estimated ship and delivery dates are not guaranteed and may change due to circumstances outside our control.

Ordering

Pricing & Discounts

My cabinets went on sale after I ordered. Can I get the new price?

Category: Pricing & Discounts

Promotional pricing, discounts, and sale prices generally apply only to orders placed during the applicable promotional period and are not retroactive.

Once an order has been placed and confirmed, the price is based on the pricing, promotions, and discounts in effect at that time. Later price reductions, manufacturer promotions, coupon offers, or sale events generally cannot be applied to previously placed orders.

If you believe a pricing error was made on your original order, please contact The RTA Shop and we will review it.

Warranty and General Policies

Is there a warranty on your cabinets?

Category: Warranty and General Policies

Yes. Warranty coverage varies by manufacturer, distributor, and product line. Please refer to the applicable manufacturer warranty or product catalog on our Policies & Resources page for the most current warranty terms, coverage, exclusions, and claim requirements.

Manufacturer and distributor warranty policies may differ by region and product line. If you are unsure which warranty applies to a particular cabinet line, please contact us before ordering.

Phantom Ecru (WPE)

Eurocraft Phantom Ecru (WPE) Cabinets

Door & Surface Specifications

Eurocraft Trends Frameless Box & Hardware

Phantom Ecru Full Door Base Cabinet 9′

Phantom Ecru Full Door Base Cabinet 12′

Phantom Ecru Full Door Base Cabinet 15′

Phantom Ecru Full Door Base Cabinet 18′

Phantom Ecru Full Door Base Cabinet 21″

Phantom Ecru Full Door Base Cabinet 24′

Phantom Ecru Full Door Base Cabinet 27′

Phantom Ecru Full Door Base Cabinet 30′

Phantom Ecru Full Door Base Cabinet 33′

Phantom Ecru Full Door Base Cabinet 36′

Phantom Ecru Base Cabinet 9′

Phantom Ecru Base Cabinet 12′

561-542-7470

[email protected]

Damaged or Defective Items

Should I refuse acceptance of damaged items?

Delivery

Should I refuse acceptance of damaged items?

Is order available for pickup?

When will my order ship?

Ordering

Is order available for pickup?

When will my order ship?

Pricing & Discounts

My cabinets went on sale after I ordered. Can I get the new price?

Warranty and General Policies

Is there a warranty on your cabinets?

Contact Us