Should I refuse acceptance of damaged items?

No, please do not refuse acceptance of damaged items. Please note any damage on the bill of lading in as much detail as possible and please take pictures, including a wide angle and a close-up.

Is order available for pickup?

Yes, local pickup may be available depending on the cabinet manufacturer, fulfillment location, and your delivery address. Our checkout system automatically determines whether pickup is available based on your location. Pickup is generally offered only when the delivery address is within approximately 100 miles of an applicable distributor or fulfillment center. If pickup is available for your order, you will see it as a shipping option during checkout. Availability can vary by manufacturer, product line, and fulfillment location. Please contact us before placing your order if you have questions about a specific pickup location or cabinet line.

My cabinets went on sale after placing an order. Can I get the new discounted price?

Unfortunately, we're not able to do this since more often than not, our discounted sale prices are passed on from the manufacturers.

Is there a warranty on your cabinets?

Yes. Warranty coverage varies by manufacturer, distributor, and product line. Please refer to the applicable manufacturer warranty or product catalog on our Policies & Resources page for the most current warranty terms, coverage, exclusions, and claim requirements. Manufacturer and distributor warranty policies may differ by region and product line. If you are unsure which warranty applies to a particular cabinet line, please contact us before ordering.