Do you accept returns?

Category: Returns

Return eligibility depends on the product and manufacturer. Eligible unassembled/RTA products may be returned within 30 calendar days of purchase with prior written authorization from The RTA Shop. Approved returns must be unused, unassembled, unmodified, uninstalled, in original factory-sealed packaging, and in resalable condition. A 35% restocking fee generally applies unless a different manufacturer-specific fee is required, and the customer is responsible for return shipping.
Factory-assembled, pre-assembled, assembled-to-order, custom-modified, special-order, and sample-door products are final sale and are not eligible for return, exchange, or refund. Return eligibility is also subject to the applicable manufacturer or distributor policy.
Please contact The RTA Shop before returning any item. Unauthorized returns will not be accepted.

Leave a Reply

Your email address will not be published. Required fields are marked *