Should I refuse acceptance of damaged items?

No, please do not refuse acceptance of damaged items. Please note any damage on the bill of lading in as much detail as possible and please take pictures, including a wide angle and a close-up.

When will my order ship?

RTA cabinets typically ship in two to seven days.

How will my order be shipped?

Most orders will ship with an LTL carrier. Smaller, single item orders are shipped via FedEx/UPS.

What do I have to do upon delivery?

Please inspect all products at the time of signing the freight bill and note any damage incurred in transit on the Bill Of Lading. Please make the following freight damage or missing items note on BOL with the following statement: "Box damage/Product damage" or "missing item." List any missing items on the BOL. Freight damage or missing item claims WILL NOT be honored without a BOL notation.

What if an item is out of stock?

Category: Delivery

Backordered items will ship as soon as they arrive, typically two to six weeks after placing your original order.

What if an item is out of stock?

What if an item is out of stock?

561-247-3639

admin@thertashop.com

Winter Sale!

Limited Time Offer!
Learn More

561-247-3639

admin@thertashop.com

Delivery

Should I refuse acceptance of damaged items?

When will my order ship?

How will my order be shipped?

Is delivery to my front door or curbside?

What do I have to do upon delivery?

Damaged or Defective Items

Should I refuse acceptance of damaged items?

Contact Us

What if an item is out of stock?

561-247-3639

admin@thertashop.com

Winter Sale!

Limited Time Offer!Learn More

Delivery

Should I refuse acceptance of damaged items?

When will my order ship?

How will my order be shipped?

Is delivery to my front door or curbside?

What do I have to do upon delivery?

Damaged or Defective Items

Should I refuse acceptance of damaged items?

Limited Time Offer!
Learn More